Covid-19 information for our customers

During the current events we would like to reassure everyone about our service and the measures we are taking during these times.
We remain OPEN TO ALL ORDERS. Further information about our processes can be found below.

We are of course following the gov.uk guidance for business.

We have been in touch with our product suppliers and printers to ensure the safety of our customers and staff.
Our message to all, is to stay safe and continue to build your relationship with God.

Due to the size of the operation, facilities have always been set up to allow a minimum of 2m between each member of staff throughout the entire working day.

Due to the messy nature of the inks, protective gloves are always used and are freely available for staff throughout the facility.

As part of the curing process, all garments pass through an oven for 7 - 10 mins at 160’C before they are packed. This ensures the inks are wash safe but also has the added advantage of sterilising the garments of any potential contamination before being sent to you.

Priority is to keep staff healthy and to keep the orders going out to our customers. We are fully following all government advice about barrier gestures (hand washing) and social distancing.

Printers and partners are offering quibble-free leave from anyone who needs to self isolate, which gives them and their colleagues reassurance to take the necessary action to protect everybody.

Remote working options for our customer service / sales / marketing team is currently in force.

Flexible working hours are available for those who need them which allows staff to work around family care or any other issues which may arise.

Staff can choose to work when they want: for example, if a staff member wants to work out of hours to reduce contact or for any other reason, they can choose their hours. This is already an option to our staff, but our partners are increasing flexibility to change work patterns at short notice.

The sterilised garments are packed by a member of our team wearing gloves, and then sealed in a package for delivery on to you. All other products are handled by staff following strict hygiene protocols.

The government advice is that COVID-19 cannot be caught from parcels and other deliveries. Click here for the advice from Royal Mail on receiving parcels. More information can be found at https://www.royalmail.com/coronavirus.

At this time, we are experiencing short delays with our deliveries, and we may not be able to deliver to some international destinations. Furthermore, some of our garments are in short supply, due to limitations by our suppliers. We are doing our upmost to get orders to our customers as quickly as possible.